Reference

How phpplay Handles Your Personal Information

This page explains exactly what personal data phpplay collects when you open an account, fund it via GCash, Maya, or InstaPay, and use our lobby — and what we do with it.

Account data collected at registrationPayment data tied to GCash, Maya, InstaPayYour right to access or remove your dataCookie use on desktop and mobileHow to contact us about your privacy
phpplay How phpplay Handles Your Personal Information
DATA HANDLING STANDARDS

How We Keep Your Information Safe

Account Security

Your account is protected by password hashing and OTP verification on login. We never store your GCash or Maya PIN — those stay inside your own e-wallet app, not on our servers.

Cookie Control

We use session cookies to keep you logged in and analytics cookies to fix site issues. You can adjust cookie preferences through your browser settings at any time without losing your account.

Data Retention

We hold your account data for as long as your account is active and for the period required by applicable financial regulations after closure. When that period ends, we delete or anonymise the records.

Your Request Rights

You can ask us to show you the personal data we hold, correct inaccuracies, or close your account and request deletion. We aim to respond to all data requests within a reasonable timeframe.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy

Team online

Live Chat

Start a chat from any page on the site. Share your account email and describe your data request — our team will confirm receipt and next steps directly in the chat window.

Email Support

Send your privacy request to our support address. Include your registered account email and the specific data action you need — access, correction, or deletion.

Account Settings

Some data updates — like your contact number or linked e-wallet — can be changed directly inside your account dashboard without contacting support first.

Common Questions About Your Privacy on phpplay

These are the questions we hear most often from people checking their data rights before or after opening an account. Each answer reflects how our platform actually works — not a generic policy template.

We collect your name, email, date of birth, contact number, and the payment method you link — GCash, Maya, or InstaPay. Identity documents may be requested for account verification.

We share payment references with the relevant payment processor only to complete your transaction. We do not sell your e-wallet details to advertisers or unrelated third parties.

Yes. Send a data access request via live chat or email with your registered account details. We will compile and send you a summary of the personal data we hold on your account.

Contact us through live chat or email and request account closure along with data deletion. We process the request and remove data once any regulatory retention period has passed.

Session cookies keep you logged in during your visit. Analytics cookies help us identify and fix site issues on mobile and desktop. You control both through your browser or device settings.

We post the updated policy on this page with the effective date noted. Continuing to use the platform after the update date means you have seen the revised terms. We do not notify by push message for routine updates.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.